Frequently Asked Questions
Everything you need to know about your Popilush shopping experience.
How do I find the perfect size for my shapewear?
We recommend referring to our comprehensive Size Guide located on each product page. For the best fit, measure your waist, hips, and bust, then match them to our chart. If you are between sizes, we generally suggest sizing up for comfort or sizing down for extra compression.
What is your return and exchange policy?
We offer a 30-day return policy for most items. Products must be in their original condition, unworn, unwashed, and with all tags and hygiene liners intact. Please note that certain items marked as final sale are not eligible for return.
How long will it take for my order to arrive?
Standard shipping typically takes 7-12 business days, while expedited shipping options are available at checkout for faster delivery. Once your order ships, you will receive a tracking number via email to monitor its progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal, Apple Pay, and 'Buy Now, Pay Later' services like Afterpay and Klarna.
How should I care for my Popilush garments?
To maintain the elasticity and shape of your garments, we recommend hand washing in cold water with mild detergent. If using a machine, use a delicate cycle and a mesh laundry bag. Always air dry and avoid using bleach or an iron.
Do you ship internationally?
Yes, Popilush ships to most countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout. Please be aware that international orders may be subject to local customs duties and taxes.